Privacy Policy
At Top Tier Roofing & Restoration, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, contact us, or use our services.
By using our website or submitting your information, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information:
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Personal Information — such as your name, phone number, email address, or physical address when you contact us through forms, calls, or emails.
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Non-Personal Information — such as browser type, device, IP address, and website usage data (for analytics and performance improvements).
We only collect the information necessary to provide accurate quotes, respond to your inquiries, and improve our services.
2. How We Use Your Information
We use the information we collect to:
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Respond to service requests, inquiries, or estimates.
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Schedule and manage roofing, siding, gutter, or restoration projects.
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Send updates, confirmations, or follow-up communications related to your service.
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Improve our website, communication, and customer experience.
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Comply with legal or regulatory obligations.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Information Sharing
We may share your information only when necessary to:
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Work with trusted partners or subcontractors who assist in providing our services.
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Comply with laws, regulations, or lawful requests from authorities.
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Protect the rights, property, or safety of our company, customers, or the public.
All third-party partners are required to maintain the confidentiality and security of your information.
4. Data Security
We take reasonable measures to safeguard your information through secure data storage, limited access, and SSL encryption on our website.
While no system is completely secure, we continuously monitor and update our security practices to protect your data from unauthorized access, loss, or misuse.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
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Analyze website traffic and performance.
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Enhance your browsing experience.
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Remember your preferences for future visits.
You can choose to disable cookies in your browser settings, though some parts of the site may not function properly without them.
6. Links to Other Websites
Our website may contain links to external sites (such as manufacturer partners or social media).
We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.
7. Your Rights
You have the right to:
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Request access to the personal information we hold about you.
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Request correction or deletion of your information.
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Withdraw consent to our communications at any time.
To exercise these rights, please contact us using the details below.
8. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Top Tier Roofing & Restoration
(614) 607-2825
info@toptierroofingandrestoration.com
We’ll do our best to address your inquiry promptly and transparently.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a new “Last Updated” date.